www.whocanyoutrust.org.uk Email: email@example.com T: 01268 566743 M: 07958 475392
BRITAIN’S car mechanics are ranked among the least trustworthy professions, according to a recent study. And the investigation revealed the dodgy tactics car repairers use to rip-off unsuspecting drivers.
Conducted by Confused.com, the study found as many as 85 per cent of drivers don't trust their mechanic.One in three motorists felt they'd been ripped off and overcharged by an average £205, while a further 13 per cent also said their repairer encouraged them to buy additional parts that they didn't actually need.
In a short video, the driver savings website teamed up with a reputable mechanic to help motorists avoid some of the dodgy tactics mechanics use to rip people off. The main piece of advice for drivers was not to believe everything your mechanic tells you without asking questions first.
Next time you take your car in for a service, remember these tips:
1. Car jargon: Mechanics might try to confuse a customer with technical language to try to get them to pay for things they don't need. TIP: Be sure to ask them to explain it to you. If they won't, you should be suspicious.
2. Overcharging: If you don't know how much parts are you're giving the garage a blank cheque to charge what they like. TIP: Make sure you research before so you have a rough idea of what you should be paying.
3. Replacement parts: Some garages might play on the fact that drivers don't know much about their car's parts, and sell you a used
part or not replace it at all. TIP: Ask to see your old part to make sure they have actually replaced it. Also make sure the part says "new" on the invoice if you bought a new part.
4. Unnecessary repairs: Some mechanics might go ahead and perform additional repairs on top of what the car originally went in for, even if they aren't really needed. TIP: Ask the garage to call you before they do anything on top of the initial work.
5. Automatically changing flat tyres: Often a flat tyre does need replacing - but not always. If the tyre is in good condition and the puncture is just in a tyre's tread then it can sometimes be repaired. TIP: Ask to see the location of the puncture and assess the damage. If it does need replacing make sure you don't overpay for new rubber, too, by researching prices online.
Around one in seven Brits find they are left confused by their mechanic using technical car jargon - but just 10 per cent are willing to challenge a mechanic if they don't understand. If you aren't sure, you should ask for them to explain it without the motoring lingo so you know exactly what you are paying for.
The study also found female drivers were more affected by dodgy mechanics than their male counterparts. Two in five women worry about being ripped off, compared to just a quarter of men.