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Who Can You Trust?

Who Can You Trust Ltd. Registration number: 0468376                         Registered address: 110 Clifton Avenue, Benfleet, Essex SS7 5QU

Beat the burglars as dark nights approach

insurance fraud claims uncovered in 2017

MORE than half a million insurance frauds were uncovered last year, from people lying to get cheaper cover to making dishonest claims, the Association of British Insurers has revealed. Among the scams were a cyclist who was jailed for three-and-a-half years for falsely claiming £135,000 compensation for injuries he said were sustained when he fell after hitting a pothole.A bodybuilder was ordered to pay £35,000 in legal costs after his claim for £150,000 for a back injury was exposed as a lie with footage of him doing press-ups. And a motorist plotted with passengers to stage a bus crash to claim £500,000 for fake injuries. About 562,000 insurance frauds were detected in Britain in 2017 – one every minute, according to figures gathered by the industry body. There were about 113,000 fraudulent claims, valued at £1.3billion.


Don't fall for this fake Costa Coffee scam - your personal info is at stake

A FAKE Costa Coffee voucher scam is catching people out on Whatsapp and allowing criminals to steal personal data. Police have issued an urgent warning about this new scam that starts with Whatsapp users receiving an offer for a £75 voucher in celebration of Costa’s 50th birthday. Victims are then asked to enter personal information before they can access the ‘voucher’. Costa has confirmed the message is a scam. If you get this message, do not click on the link and do not enter any personal information. Scams can be reported to Action Fraud UK on 0300 123 2040 or visit


Luton Airport slated in Which? report - Southend is highly rated

Luton is yet again rated the worst airport in the UK, as the Which? annual airport survey reveals passengers have a better experience when flying from smaller airports.The disastrous customer service, queues at passport control and poor facilities placed Luton airport as the worst overall airport in the Which? survey with a dismal customer satisfaction score (35%). The survey was based on 11,265 passenger visits to UK airports, taking into account everything from queues at bag drop to the cleanliness of toilets. Stansted was second while Southend was voted one of the best airports with 84% customer satisfaction.

 News in brief

THIS is the time of the year when the autumn nights draw and the tell-tale signs of the empty house become more apparent, especially to the burglar looking foir quick rich pickings.

  Most burglars will prefer to target the empty house unseen and avoid any confrontation so now is the time to start thinking more seriously about home security.

  As the days get shorter if you work away from home, or even pop out to get the children from school by the time you return home it may already be dark. A house in darkness says no one is in especially if your neighbour’s houses either side have lights on and show other signs of being occupied. If you back onto open farmland or have parking areas or footpaths to side or rear this may be even more apparent.

  Create the “Illusion of Occupancy”, when its dark make your home look like you are in. Leave lights on or put them on timers or daylight sensors to come when it gets dark. Remember though no one lives in the hall or on the landing so if you leave these lights on supplement these with lights on in rooms that you would normally occupy at that time of day i.e. lounge and kitchen. A carefully placed imitation televisionj or fake TV can further add to that illusion of occupancy by making it look like the television is on. Some burglars may also listen at windows or letterboxes for sign of activity, so consider leaving a radio on within your home.

  Don’t forget the outside of your property too, if burglars see that it is lit they are less likely to approach for fear of being seen.

Leave lights on, with energy efficient bulbs it costs very little now days and yet may save you lots.Use this checklist to ensure you are adequately secure inside and outside the home:

1. Use a timer switch to turn on lights and a radio to give the impression someone is home

2. Keep valuables and other electronic equipment such as laptops out of sight

3. Security mark valuables with a UV pen and register them with

4. Double lock UPVC doors or use dead locks on solid doors

5. Keep all spare keys, including car keys, away from the front door and out of sight to avoid them being ‘fished’ through the letter box

6. Keep windows locked with the key and keep it out of sight

7. Don’t leave packaging of expensive items purchased on view as an advertisement to thieves